Child Support Direct Deposit

The Department of Children & Family Services offers Direct Deposit (electronic transfer of funds to a bank account) to all custodial parents with an active child support case with Child Support Enforcement.

Direct Deposit allows you to receive your payments in a safe, easy, and efficient manner. No more lost, stolen, or forged checks.

You may participate in the Direct Deposit Program if you meet the following criteria:

• Have an active checking or savings account in your name.
• Complete and return the Direct Deposit Authorization Form with required documentation for the preferred method of deposit as listed below:

• Submit a voided check or a pre-printed deposit slip; or
• Financial institution letter showing the account number and routing number.

• Mail the above information to DCFS Child Support Enforcement to the following address:
  
  DCFS - CSE
  Direct Deposit
  P.O. Box 65245
  Baton Rouge, LA 70896

Direct Deposit will go into effect once your authorization form has been received and processed by CSE and your account information has been verified by your bank or credit union. A check will be issued to you until the account information has been verified. Once the information is verified, future payments posted to the case will be directly deposited into your account. If the account information is rejected, a check will be issued. Funds are usually available within 48 hours after the payment is posted to LASES.  (Exception: IRS offsets may be held up to six months due to injured spouse claims.)

If your name on the authorization form differs in any way from your name on the child support case, the authorization form will be returned. To verify deposited funds, you may contact your financial institution.

Canceling Direct Deposit

You must notify the Child Support Customer Service Center in writing.  Send or fax a new authorization form to:

DCFS - CSE
Direct Deposit
P.O. Box 65245
Baton Rouge, LA  70896

- Or -

Fax: (225) 342-0543
(Cancellation of Direct Deposit Only)

If you have any questions regarding the Direct Deposit Program or if you have a change in your account information, contact the LaHelpU Customer Service Center:

• 1-800-524-3578 (Toll-Free)
• Louisiana Relay (TTY service for the hearing impaired)
• LaHelpU.DCFS@la.gov