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SNAP Updates

Louisiana, Other States’ EBT Card Shipments Delayed

Severe Winter Weather and Pandemic-Related Supply Chain and Labor Shortages Crippling Card Services and Shipping

  • We have been looking into reports of unusual delays in the receipt of EBT cards. Some households are reporting it is taking well beyond the 10-14 business days typical for cards to be delivered.

    If you’re waiting for a card, please be assured your request has been received and is being processed by our contractor. However, severe winter weather and pandemic-related supply chain and labor challenges are affecting EBT contractors and compounding the delay in the production and shipment of cards – not just to Louisiana, but throughout the U.S. Please be patient. Your EBT card is on the way. There is no need to call or to order another card.

    We understand your frustration. We are working with our EBT contractor, Inmar, and the USDA Food and Nutrition Service to identify ways to work around the weather and expedite EBT card deliveries.

    IMPORTANT: If you’ve already requested a card and are experiencing a delay, please do not request another card. Ordering another card will deactivate the initial card and increase your delay.

    If you need a replacement EBT card and haven’t already ordered one, you may request a new card after you have canceled your current card. You can do this in the following ways:

    Mobile: Log into the LifeInCheck EBT mobile app and select the "My Account" icon on the bottom right of the screen. There will be a list of options available including one to deactivate or cancel your card and request a new replacement card.
    Web: Go to and select the "Card Management" tab on the top of the screen. This will bring you to a screen where you can cancel your card and request a new replacement card.
    Phone: Call the EBT customer service line at 1-888-997-1117 and listen for the option to report your card as lost, stolen or damaged.
    Parent Portal: Pandemic EBT (P-EBT) card holders can use the Parent Portal on the CAFÉ Self-Service Portal:

    DCFS is an equal opportunity provider - 
COVID-19 SNAP Supplements - May 2022

In response to the pandemic, DCFS has received federal approval to issue supplemental SNAP benefits for May 2022.

SNAP Recipients not Already at Max
  • Will receive a supplement to bring them to the max. 
  • Max amounts less than $95 will be boosted to $95.
SNAP Recipients Already at Max
  • Will receive a $95 supplement.

For current SNAP recipients, all supplemental allotments are scheduled to be loaded onto EBT cards by Sunday, May 8. Those who have applied for SNAP, but aren't yet certified as eligible to receive benefits, will have supplements loaded onto their cards on a rolling weekly basis after their applications are approved. Click here for more information.

USDA Increases SNAP Maximum Allotments

Beginning October 1, 2021, SNAP recipients will see an increase in their monthly household allotment through a reevaluation of the Thrifty Food Plan (TFP). The TFP is used to set the amount of food assistance people participating in SNAP receive. This is the first cost adjustment of the purchasing power of the TFP in more than 45 years.


New SNAP household maximums are as follows:

Household Size Max Allotment Before Oct. 1, 2021 Max Allotment as of Oct. 1, 2021
1 $204 $250
2 $374 $459
3 $535 $658
4 $680 $835
5 $807 $992
6 $969 $1,190
7 $1,071 $1,316
8 $1,224 $1,504
Each Additional Member $153 $188


LifeInCheck — SNAP EBT Card Mobile App

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Manage your SNAP EBT card account with the LifeInCheck mobile app.


Dial 211 for Food Assistance
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211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community.

It's single access point for details about food pantries and other food assistance sources near you.

Learn more about the 211 Louisiana Statewide Network

SNAP Information

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