Help us protect Louisiana's children. Report Child Abuse & Neglect: 1-855-4LA-KIDS (1-855-452-5437) toll-free, 24 hours a day, seven days a week
DCFS is still recovering from statewide computer issues connected with the November 18 attempted ransomware attacks, which affected the department's computer systems, email, internet and toll-free lines.
- Reporting Child Abuse and Neglect: The child abuse and neglect toll-free hotline is available, but staff is still experiencing technical difficulties in accepting reports. Please be patient and know that you may experience extended delays until the technical issues are resolved. If you're not able to get through and it's an emergency, please call 9-1-1 or your local law enforcement agency.
- The CAFE Customer Portal remains affected by computer issues. The outage should not affect the ability to use SNAP Electronic Benefits Transfer (EBT) cards for purchases.
- For child support clients, we are working to resolve the issues affecting our payment system. Based on what we know now, we expect that computer issues may delay child support payments for at least one day. We are working with state partners to limit any further delays.
We will provide further information as it becomes available.
For September 2019
#Hunger is a serious problem in our state. Feeding Louisiana estimates that nearly 775,000 Louisianans, including more than 250,000 children, experienced hunger in 2017. Nearly one-fifth of our state’s residents receive SNAP benefits. Join DCFS in collecting food donations or volunteering at local food banks. Working together, we can end hunger. #HungerActionMonth #hungeractionmonth2019 #endhunger
Louisiana's extension of foster care helps young adults like Darlene build the life skills needed to embrace independence.
Using Youth Villages YVLifeSet model, caseworkers meet with youth at least once per week to help them set and achieve education, employment, housing, and permanency goals. Studies have shown that without additional support, youth who exit foster care at 18 typically experience poor outcomes at a higher rate than their peers. Extending foster care & working with young adults to build life skills can change those outcomes - and change lives.