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Safe Haven 24/7 Crisis Hotline

DCFS has partnered with the National Safe Haven Alliance (NSHA) to offer a 24/7 hotline staffed by highly trained crisis response experts using a holistic approach to help parents who are considering relinquishing their baby under Louisiana’s Safe Haven Law.



The NSHA’s 24/7 Crisis Hotline is staffed with a crisis response team comprised of nurses and social workers with expertise in Safe Haven relinquishments, including the requirements of Louisiana’s law. All calls are confidential, unless the parent wishes for their identifying information to be known.

The NSHA crisis response team uses a three-tiered approach to walk callers through their options – including parenting, adoption and relinquishment – and establish a plan to fit their needs.

New parents may believe they are unable to parent their child due to extenuating circumstances. NSHA’s experts can help callers navigate those challenges and prepare for parenthood or, if desired, connect them with adoption providers within the state. If neither parenting nor adoption is an option, the team can help the parent prepare for a safe and legal relinquishment of the baby to an authorized Safe Haven site employee.