Bureau of Communications and Governmental Affairs

The Bureau of Communications and Governmental Affairs:

• Serves as a spokesperson for the Secretary and for the Department as a whole.
• Coordinates media outreach for the Department across the state. 
• Serves as a liaison for the Department with the media and manages major media campaigns on programs and services. 
• Advises the Secretary and other departmental officials on public relations issues. 
• Consults on, manages, and prepares print, audio, and video materials as needed. 
• Handles public information, public relations and communications activities for the Department. 
• Interprets departmental policies and actions for the media, agency clients, and the public. 
• Tracks and analyzes media coverage. 
• Serves as liaison between the Department and the Governor's Press Office, lawmakers, other state agencies, federal regulatory and budgetary agencies, the public and the media. 
• Facilitates flow of information internally to increase productivity.

Catherine Heitman
Communications Director/Press Secretary
Catherine.Heitman.DCFS@la.gov
(225) 342-9640

Heidi Rogers Kinchen
Public Information Officer (Media/Public Affairs)
Heidi.RogersKinchen.DCFS@la.gov
(225) 342-4908

For more information from the Department of Children and Family Services, please visit DCFS' Newsroom.